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Security Support Policy
Drayton by Schneider Electric, takes security and privacy very seriously.
If you want to report a security issue for one of our products, please contact Customer Service Support.
Our policy for handling reports of security issues, along with resources for security researchers, can be found here: Schneider Electric: Vulnerability Management Policies
Security support updates will be available for Drayton by Schneider Electric connected products for a defined support period, which may be extended. The support periods for current products may be found below.
Current Products
| Product Name | Commercial Reference | Hardware Version | Defined Support Period | PSTI Compliance Statement |
|---|---|---|---|---|
| Wiser Electrical Heat Switch | WE714U1A0902 | 6320094_B3 | Until 3st August 2026 | Click to read |
| Wiser Room Thermostat Anthracite | WN704R0S0901 | 6320102_A3 | Until 31st August 2026 | Click to read |
| Wiser Room Thermostat | WN704R0S0902 | 6320102_A3 | Until 31st August 2026 | Click to read |
| Wiser Heat HubR 1CH | WT714R1S0902 | 6320064_C12 | Until 31st August 2026 | Click to read |
| Wiser Heat HubR 2CH | WT724R1S0902 | 6320065_C12 | Until 31st August 2026 | Click to read |
| Wiser Heat HubR 3CH | WT734R1S0902 | 6320066_C12 | Until 31st August 2026 | Click to read |
| Wiser Radiator Thermostat Anthracite | WV704R0A0901 | 6320077_A4 | Until 31st August 2026 | Click to read |
| Wiser Radiator Thermostat | WV704R0A0902 | 6320077_A4 | Until 31st August 2026 | Click to read |
| Wiser Plug | WB704H1A0902 | HS2SK-E_V11 (Main board) WS2SK-GX_V1.6 (Communication board) | Until 30th April 2026 | Click to read |
| Wiser Underfloor Heating Controller | WF762F1A0902 | 6320074_C3 | Until 31st August 2026 | Click to read |
| Wiser Micro Module Shades Control | CCT50150002W | D-SD-A11-01A-B-V2.0 | Until 30th April 2026 | Click to read |
| Wiser Power Micro Module | CCTFR6730 | SIN-4-1-21 Zigbee multifunction+ module v2.I.B | Until 31st August 2026 | Click to read |
| Wiser Micro Module Dimmer | CCTFR6730 | BQT21306-00 | Until 30th June 2026 | Click to read |
| Wiser Window/Door Sensor | CCT591012 | D-SS-A2-02-A-V2.0 | Until 30th April 2026 | Click to read |
| Wiser Motion Sensor | CCT595012 | D-SS-A5-03-A-V2.1 | Until 30th April 2026 | Click to read |
| Wiser Water Leakage Sensor | CCT592012 | D-SS-A7-02-A-V2.0 | Until 30th April 2026 | Click to read |
| Wiser Temperature/Humidity Sensor | CCT593012 | D-SS-A3-02-A-V2.0 | Until 30th April 2026 | Click to read |
| Wiser Smoke Alarm – Battery | CCT599002 | Smoke alarm: Ver1.2 Module: V1.1 | Until 30th April 2026 | Click to read |
| Wiser 1CH 2nd Generation HubR | CCTFR6311G2D | 6320108_C2, 6320109_C1 | Until 31st August 2026 | Click to read |
| Wiser 2CH 2nd Generation HubR | CCTFR6312G2D | 6320108_C2, 6320118_A1 | Until 31st August 2026 | Click to read |
| Wiser 3CH 2nd Generation HubR | CCTFR6313G2D | 6320108_C2, 6320119_A1 | Until 31st August 2026 | Click to read |