Security Support Policy
Drayton by Schneider Electric, takes security and privacy very seriously.
If you want to report a security issue for one of our products, please contact Customer Service Support.
Our policy for handling reports of security issues, along with resources for security researchers, can be found here: Schneider Electric: Vulnerability Management Policies
Security support updates will be available for Drayton by Schneider Electric connected products for a defined support period, which may be extended. The support periods for current products may be found below.
Current Products
| Product Name | Commercial Reference | Hardware Version | Defined Support Period | PSTI Compliance Statement |
|---|---|---|---|---|
| Wiser Electrical Heat Switch | WE714U1A0902 | 6320094_B3 | Until 30th April 2026 | Click to read |
| Wiser Room Thermostat Anthracite | WN704R0S0901 | 6320102_A3 | Until 30th April 2026 | Click to read |
| Wiser Room Thermostat | WN704R0S0902 | 6320102_A3 | Until 30th April 2026 | Click to read |
| Wiser Heat HubR 1CH | WT714R1S0902 | 6320064_C9 | Until 30th April 2026 | Click to read |
| Wiser Heat HubR 2CH | WT724R1S0902 | 6320065_C9 | Until 30th April 2026 | Click to read |
| Wiser Heat HubR 3CH | WT734R1S0902 | 6320066_C9 | Until 30th April 2026 | Click to read |
| Wiser Radiator Thermostat Anthracite | WV704R0A0901 | 6320077_A4 | Until 30th April 2026 | Click to read |
| Wiser Radiator Thermostat | WV704R0A0902 | 6320077_A4 | Until 30th April 2026 | Click to read |
| Wiser Plug | WB704H1A0902 | HS2SK-E_V11 (Main board) WS2SK-GX_V1.6 (Communication board) | Until 30th April 2026 | Click to read |
| Wiser Underfloor Heating Controller | WF762F1A0902 | 6320074_C3 | Until 30th April 2026 | Click to read |