Security Support Policy

Drayton by Schneider Electric, takes security and privacy very seriously.

If you want to report a security issue for one of our products, please contact Customer Service Support.

Our policy for handling reports of security issues, along with resources for security researchers, can be found here: Schneider Electric: Vulnerability Management Policies

Security support updates will be available for Drayton by Schneider Electric connected products for a defined support period, which may be extended.  The support periods for current products may be found below.

Current Products

Product Name Commercial Reference Hardware Version Defined Support Period
Wiser Electrical Heat Switch WE714U1A0902 6320094_B3 Until 30th April 2026
Wiser Room Thermostat Anthracite WN704R0S0901 6320102_A3 Until 30th April 2026
Wiser Room Thermostat WN704R0S0902 6320102_A3 Until 30th April 2026
Wiser Heat HubR 1CH WT714R1S0902 6320064_C9 Until 30th April 2026
Wiser Heat HubR 2CH WT724R1S0902 6320065_C9 Until 30th April 2026
Wiser Heat HubR 3CH WT734R1S0902 6320066_C9 Until 30th April 2026
Wiser Radiator Thermostat Anthracite WV704R0A0901 6320077_A4 Until 30th April 2026
Wiser Radiator Thermostat WV704R0A0902 6320077_A4 Until 30th April 2026
Wiser Plug WB704H1A0902 HS2SK-E_V11 (Main board) WS2SK-GX_V1.6 (Communication board) Until 30th April 2026
Wiser Underfloor Heating Controller WF762F1A0902 6320074_C3 Until 30th April 2026